![]() Once the cluster is activated any subsequent license installations will include the details of all activated clusters, therefor they will be available for use without further activation. When a cluster is added to a PC that has a Enterprise/cluster based license and it has not previously been activated the user is prompted to enter a 'Master' license key, this license key in the only one that is capable of activating clusters. Enterprise Edition) each cluster in the organisation needs to be activated. Helpdesk-Audio: This is the same as Helpdesk but with the addition of the 'Remote Audio' feature.Standard-Audio: This is the same as Standard but with the addition of the 'Remote Audio' feature.Helpdesk: This permits access to any licensed cluster with the restriction that no more than 2 devices can be selected/controlled at any one time.Standard: This permits full access to any licensed cluster with the ability to perform bulk actions. ![]() Enterprise Edition permits unlimited installations of PhoneView, however each installation needs to be activated as an Enterprise license includes multiple license types: This edition is tied to the licensed clusters based on a unique 'System Key' for each cluster, the 'System Key' does not change when CUCM is upgraded on the same installation. This is accomplished using a fingerprint generated for that PC based on a number of unique hardware elements, so even if the operating system is upgraded the PhoneView license should still be valid. These editions are both Installation based licenses, therefore a license installed on a particular PC is bound to that PC. There are two main types of PhoneView license: PhoneView is a single application the by default without any license installed will run with Free features enabled, this is typically includes most/all features turned on, but the number of phones available for use is limited to 50.
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